FAQ
Help, I have a question and I need an answer
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How do I publish my content in other languages?
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How do I customize my Help Center?
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Sample agent guidelines
These are guidelines that this section might contain to help agents solve tickets. You can adapt the article to your support workflows or delete it. Is the question answered in the knowledge base? Check the knowledge base for answers to most common ...
Limits to Advanced Parts Replacement Service
2. Optional Advanced Parts Replacement Optional Advanced Parts Replacement is not included in our Standard Limited Warranty but is an option that may be purchased at an additional cost. In the event that Silicon Mechanics Support is unable to resolve ...
4.5 Other Limitations to Coverage
4.5 Other Limitations to Coverage 4.5.1 Some systems or components may be warranted for less than the 3-year Standard Limited Warranty period. These items include clearance, refurbished, or special case items, in which case the warranty period will ...