How to generate a Mellanox log bundle
Mellanox uses their tool 'sysinfo-snapshot' to collect information from the system and their components.
The tool is attached to this article.
After downloading, extract it and run with the suggested flags
- tar -xvf sysinfo-snapshot-3.2.3.tar
- cd sysinfo-snapshot-3.2.3
- sudo ./sysinfo-snapshot.py -d ./ --firmware --pcie --json
You can run sysinfo-snapshot.py -h to see all the options
You will get an output file named
sysinfo-snapshot-3.2.3-HOSTNAME-DATE.tgz located in the working directory
Attach the file to your support ticket with Mellanox.
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