How to generate a Mellanox log bundle

How to generate a Mellanox log bundle

Mellanox uses their tool 'sysinfo-snapshot' to collect information from the system and their components.

The tool is attached to this article.

After downloading, extract it and run with the suggested flags
  1. tar -xvf sysinfo-snapshot-3.2.3.tar
  2. cd sysinfo-snapshot-3.2.3
  3. sudo ./sysinfo-snapshot.py -d ./ --firmware --pcie --json

You can run sysinfo-snapshot.py -h to see all the options

You will get an output file named sysinfo-snapshot-3.2.3-HOSTNAME-DATE.tgz located in the working directory

Attach the file to your support ticket with Mellanox.


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